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FAQ

The best way to go about this is to fill out our online form on how to get an estimate.  Lawns are complicated at times for measuring so in our form you can add images and write in a detail comments pertaining to your yard.

We do site visits but it depends on your location. Better to give us a call and we can do a virtual site visit through Facetime.

Best way is to fill out our form online.

No – our artificial grass is fully UV protected, meaning that it will retain its rich green colour. We also offer an 8 year warranty against fading, just for added peace of mind.

Artificial grass is ideal for kids. Flexlawn grass products features safe, non-slip technology, and it can even be fitted with a shock pad base for extra safety. This makes extended periods of play time much safer.

Absolutely. Flexlawn grass products have a range of products specifically designed to suit pets. If you’re curious, give us a call and a member of our sales team would be happy to explain the benefits.

If you have artificial grass, cleaning up after pets is simple, just pick up the waste and then give the area a quick hose down. Don’t worry about wee, it will drain away through the perforation. We can also refer you specializes products that can help in the sanitization of your surface.

While artificial grass is extremely low maintenance, like all things, it’s not fully maintenance-free. It will require professional cleaning annually, as well as a brush and a sweep every now and then.

Artificial grass can become crushed by garden furniture or heavy play or just simply walking often in the same area, but this is by no means permanent. To remedy this, all you have to do is brush up the pile to raise it back up again. We do offer a yearly brush up service in the Spring but this service is only available in certain areas so contact us if this is of interest.

This is very unlikely, but as it’s a result of area conditions, it’s not easy to detect or measure. However, in the majority of cases it will eventually go, so don’t worry. In the winter, it certainly won’t pose a problem as frequent rainfall will ensure the garden is properly earthed.

Flexlawn Grass products are perforated, meaning that any excess rainwater simply slips through into the soil underneath and follows also the grade of the land.

By definition a turf’s denier measures the density of the turf fibers. According to Merriam Webster’s definition, denier is a unit of fineness for yarn equal to the fineness of a yarn weighing one gram for each 9000 meters.

Face weight is determined by the weight of fibers within the product and does not include the weight of the backing. Face weight can sometimes determine how much a product is worth, depending on the amount of product. It is most commonly thought that the heavier the product’s face weight, the more the product will cost.

Drainage systems are primarily designed to allow water to percolate through the backing of the turf and drain through the base layer into the water table. Most synthetic grass backing is perforated with holes that measure approximately ½ centimeter in diameter and can drain at a rate of more than 30 inches per hour per square yard.

With the exception of most synthetic putting greens, nearly all landscape turf is perforated and allows for easy drainage. A good drainage system can not only help with clean up, but it will also help prevent spores and bacteria from building up within the synthetic grass.

Synthetic grass can be created with so many different colors and various blade heights, however, within the extrusion process, much like the way you would squeeze out play-dough with different shapes, there are several types of synthetic grass blade shapes. Each of these blade shapes serves a different purpose and creates a different affect for your lawn.

Galvanized nails are nails that are coated with a protective zinc oxide layer to prevent rust and are commonly used in outdoor projects. With a typical synthetic turf installation involving nails, installers might use non-galvanized nails because this product does not have the outer coating and will therefore, rust.

When the nail rusts, it will swell which helps secure the turf to the base layer. Non-galvanized nails are ideal for synthetic grass installations.

Invented about nine years ago, a synthetic grass thatch layer was added to the synthetic grass that ultimately revolutionized a landscape’s look and feel. Made from polypropylene, polyethylene or nylon, the thatch layer helps with synthetic grass blade recovery while the brown, green or tan color tones break up the synthetic grass.

A tuft bind is the force, measured in pounds, that is required to pull a tuft from the turf backing. This is also known as a “tuft lock.” An ideal tuft bind measurement for synthetic grass is 10+ pounds or more of force to pull the monofilament from the backing.

It is within the synthetic grass construction process that an adhesive glue is coated to the back of the synthetic turf. In order for synthetic grass to have a secure and strong backing, the coating must be done with the right elements.

A coated backing is most commonly comprised of either a urethane material or a latex material.

Throughout recent years, synthetic grass has been utilized as an alternative to natural grass. Not only does synthetic grass stay green all year long, but it also aids in multiple aspects of environmental conservation.

1. Water Conservation:

Within the past few years, many states across the nation and world suffer from extreme drought and water rationing is unfortunately becoming commonplace. According to the Southern Nevada Water Authority, one square foot of synthetic grass can save up to 55 gallons of water in one year.

2. Pesticides:

It may rid your plants and grass of annoying bugs, weeds and other overgrowth, however, pesticide chemicals have proven harmful side-effects that not only hide in your lawn but eventually seep into your local water table. According to the Cancer Research Center-UK, studies suggest pesticides could be linked to cancers such as leukemia, brain tumors, breast and prostate cancer.

3. Carbon Emissions:

Gas-powered gardening equipment like lawnmowers represent five percent of air pollution in the U.S., according to the Environmental Protection Agency. A synthetic lawn requires minimal upkeep with gas-powered gardening equipment and therefore would eliminate the need for these items.

A synthetic lawn not only benefits the end user, it has multiple environmental advantages. By eliminating water and chemical waste as well as reducing carbon emissions, artificial turf can be the solution to many on-going environmental problems.

Synthetic grass installation can be basic, however, no two synthetic grass installs are done exactly the same way. There will always be unique situations for each install, however, there are basic differences for specific synthetic grass needs. A typical synthetic grass installation can last anywhere between one to three days.

For a basic synthetic grass installation, consider these steps:

1. Pre Installation:

Remove existing materials and rough grade the area to create a solid sub base. Rough grade the area to uncover everything underneath, including electric wiring, irrigation and pipes. Cap sprinklers at the pipe level to avoid any kind of leakage. Install bender board to provide a clean separation for plants and turf.

2. Base Preparation:

Install ½” or less crushed base to allow for proper drainage. Install this layer three inches deep. Distribute base and make sure it is level to account for any sloping areas. Install drainage area. A smooth base will account for the surface level appearance for the project.

3. Compacting Base:

Compact base by vibrating, tamping and rolling the gravel. This ensures the base is solid so nails can be driven into the turf.

4. Weed Retardant Layer (optional):

The weed cloth layer prevents any growth from coming up out of the base through the turf. This layer is not recommended if the installation involves pet usage. Overlap weed cloth edges by six inches and secure with as many flat head nails as possible to prevent the cloth’s movement. Trim the cloth to fit the area and leave a quarter inch gap along the hardscape or border areas to allow for easier tucking.

5. Laying Turf:

Find a straight edge of the turf or a perpendicular edge for alignment. Square to fit the area and minimize cutting and fitting on all four sides. Secure the turf edges with nails to hold it in place. *Remember to soldier the turf towards your privileged viewpoint, in other words, consider the natural blade direction of the grass

6. Custom Fitting Turf:

Over cut the turf by one inch along the edges to provide excess turf necessary for tucking. If there are doubts, cut the turf fatter than estimated as it can be trimmed later. Use a seaming tool to seam edges together. Cut the seams in an S-shape to avoid the turf pushing up. Install nails ever six inches along the edges and drive them ¾ of the way down. Remember to move the surrounding fibers with another nail or staple, then tap the nail head all the way to the backing. Use U-shaped nails for the seams to join the turf edges together.

7. Tucking Turf:

Hide the edges of your turf against the hardscape by using a metal bar known as a “wonder bar.”

8. Apply Infill:

Use a power brush to force grass blades up in order for infill to be applied. Apply your specified infill layer. The infill layer acts as a balance to hold the blades upright and provides the turf with more weight.

9. Final Groom:

Power brush the turf once again to lightly force infill granules into the base of the turf. Remove any excess debris.

Now that you’ve forgone the lawn mower and have opted for artificial turf, maintaining your lawn, putting green or commercial property can be efficient and easy. We’ve broken it down for you into several easy ways you might consider when cleaning your beautiful evergreen lawn.

Here are a few guide lines for cleaning your synthetic grass landscape:

  • Although debris can often make your lawn appear that much more natural, according to the Association of Synthetic Grass Installers, eventually, you will need to rake the lawn as you would a normal grass lawn to clear away any debris’ decomposition. A carpet rake or a leaf blower are great tools for this type of clean up! Depending on your location, a simple weekly cleaning should do the trick!
  • There may be certain areas of your landscape that might not stand as tall due to extra foot traffic. Simply use a broom or a brush and brush against the natural grain to help each blade stand up.

If you have a synthetic grass lawn that is frequently used by your furry friends, some special attention is required once they “do their business.” Here are a few turf cleaning tips that will make you and your pet happy and your turf last longer and smell fresh:

1. If your pet’s waste is solid:

After the waste dries, remove as you would normal grass, then rinse. If the waste is loose, remove and spot treat with the appropriate disinfecting cleaner, such as any enzyme cleaner, distilled Turf Fresh or vinegar.

2. If your pet’s waste is liquid:

Although liquid waste will be more difficult to locate on your turf, it is best to assume your animal is using the entire area. Attached the sprinkler setting to any hose nozzle will allows the water to be evenly distributed through the entire turf system (turf, infill, backing and base materials).

What to avoid when cleaning up after your pet:

  • Harsh acids
  • Cleaners containing alcohol
  • Pressurized water

By avoiding these items, you can preserve your turf so it will last longer!

Although no certified manufacturer guarantees synthetic grass to last more than eight years, high quality artificial turf can last between 10 to 15 years, depending on the wear and tear.

In the turf world, there are many different types of infill and each one of these products serves a different purpose and specifically pairs with certain products. In the turf world, “infill” is defined as the layer comprised of sand or rubber used on top of the turf between the fibers for ballast and cushion.

Listed here are the top three infill types used for synthetic grass and putting green installations:

1. Envirofill

Envirofill is an acrylic coated sand and most widely used by installers across the nation for its non-abrasive and anti-microbial properties. Not only does Envirofill inhibit the growth of bacteria within the turf, the green color blends in with the blades and because of the outer coating, it will not harm the turf. Once the sand granule is coated with the green acrylic, Envirofill’s outer layer eliminates the granule’s angular outer edges, which can be abrasive for synthetic grass.

Envirofill typically comes in both large and small granule sizes. The large granule is primarily used for a typical synthetic grass landscape installation as opposed to the small granule, which is utilized in putting green installations.

2. Sand

Sand infill is most commonly comprised of a quartz base and comes in large and small granule sizes. The large granules are used primarily for any standard synthetic turf landscape installation, whereas the smaller granule sized sand is used as infill for most synthetic putting green installations.

3. Crumb Rubber

Crumb Rubber is most commonly made from recycled car and truck tires and is free of metals. Crumb rubber infill is typically used for a synthetic turf sports field installation or installations that involve playgrounds or areas of high traffic.

There has been no conclusive research that would suggest synthetic turf has an actual effect on your home’s property value. Home owners have their own value for synthetic grass and often examine the pros and cons of synthetic turf for their future property.

  1. Low maintenance: Once it’s installed, artificial turf requires very little mowing or watering.
  2. No need for a lawnmower: Lawnmowers become costly, need repair and make up five percent of the country’s air pollution.
  3. No fertilizers or weed killers: Synthetic turf will only require certain types of infill to help the blades stand tall. SGW infill products are safe and non-toxic to people and the environment.
  4. Environmentally friendly: Not only does synthetic grass help air quality by eliminating gardening equipment, it also saves a ton of water, in both quality and quantity. According to the Sacramento Bee, a typical natural turf lawn requires 55 gallons of water per square foot per year, which equals 44,000 gallons of water for an 800 square foot lawn. With artificial grass, you can save up to 660,000 gallons over 15 years!
  5. Forget about pulling weeds! Most synthetic turf companies offer specific weed fabric designed to block weeds from creeping through your synthetic grass.
  6. Long lasting: Synthetic grass can last up to 15 years before needing to replace it. Most synthetic turf products are built with the latest synthetic turf technology are designed to withstand high amounts of foot traffic and all types of weather conditions.
  7. Superior Drainage: Unlike natural grass, synthetic grass drains at a higher right and will not accrue mud or pot holes. It will also dry faster and provide more outdoor time for fun activities or sport team practice.
  8. Strong and durable: Most artificial turf blades are tufted into the polyurethane backing and each individual blade is designed to handle large amounts of foot traffic. Feel free to play all kinds of activities on your synthetic grass.
  9. Looks beautiful: Synthetic grass always appears perfectly groomed and remains green year round.
  10. Saves Time: Instead of spending the weekends manicuring the lawn, you can spend more time relaxing on your yard!

Wild animals avoid synthetic grass because there is no nutritional benefit for them. Rabbits and gophers will no longer be able to build their homes in your synthetic turf. Pesticides are a thing of the past as synthetic grass resists insects, as well. With the lack of organic materials, bugs and wild life will venture elsewhere to find nourishment.

Artificial turf has a perforated backing and because of this type of backing, a consistent rinse of your turf will wash away dirt and debris and keep the product clean.

Most artificial turf is made from polyethylene and will not absorb stains, although it is recommended to wipe or rinse spills with water.

Most weeds cannot penetrate a synthetic grass backing, especially if you insert a weed barrier cloth before your artificial grass is installed over the base. However, due to its high absorbency, a weed barrier cloth is not recommended for an installation that might involve animals. If a weed sneaks through the synthetic turf perforation, simply spray weed killer or pull it out.

Synthetic grass is often found in areas with extreme climates because it is a more consistent landscape that will maintain durability and does not require constant upkeep for the sought-after manicured appearance. Although synthetic turf does not stay as cool as natural grass in extreme heat conditions, a simple water spray will help cool down artificial grass in a few seconds.

Although faux grass is best known as a landscape option for areas that experience drought or dry climates, synthetic grass is also ideal for any area that withstands large amounts of rainfall. Turf will percolate water faster than natural grass, which it will subsequently dry faster than natural grass. Artificial turf leaves no mud mess which allows sports teams more practice time and less mess for clothing and homes.

If the environment experiences snowy conditions, once the snow melts, the excess water will percolate and the turf may require a touch up with a rake or powerbroom.

For areas prone to mudslides or storm surge, try to take as much debris off of the turf as possible, until the grass blades are visible. For mudslide debris, it may require a power washer and infill may have to be re-applied.

Synthetic grass is nonflammable. If artificial grass is exposed to extreme heat, such as fire, it will simply melt and not catch ablaze. Synthetic turf is often used at airports on landing strips and other fire-prone areas.

Although the introductory cost of installing a natural lawn is less than half a synthetic lawn’s initial cost, a customer can potentially realize their return on investment in about 2.5 years.

For a typical 1,200 square foot natural grass lawn, the installation will cost about $2.50 per square foot, which totals at $3,000. With an irrigation system, the cost can add up to $4,500.

A standard 1,200 square foot synthetic grass lawn can cost about $8.00 per square foot and requires an initial investment of about $10,800.

After natural grass lawn maintenance, which includes irrigation, fertilization, chemicals, irrigation repairs, the total annual cost adds up to approximately $2,268.

A synthetic lawn requires little water along with an annual power brush cleaning to fluff the blades, which will cost about $175.

The choices to save money, time and water are yours! Consider these calculations and invest in a lawn that works for you.

Like many things in general, artificial turf has and continues to experience an evolutionary growth in order to accommodate customer’s needs in an ever-expanding market. Since the early 1960’s, artificial turf has made appearances on sport fields and has moved onward to home lawns. There are three total generations for artificial turf:

  1. First Generation: Created in the 1960’s from polypropylene, first generation synthetic turf was cheaper and softer than nylon and was featured as tightly curled fibers.
  2. Second Generation: In the 1970’s, second generation turf was introduced with longer fibers that imitated the natural grass look. Sand infill was also included in the installation to help the blades stand up.
  3. Third Generation: What we know as present day synthetic turf, the third generation features longer fibers that are spaced further apart and are made with the much softer polyethylene. A polypropylene, polyethylene and nylon thatch were incorporated to add a realistic “dead grass” appearance along with extra cushioning. Modifications for infill products have made it possible for synthetic turf to last longer and stay cleaner throughout the years.

As with most things, synthetic turf products continue to grow with the industry supply and demand. Products and formulas evolve to bring top quality products to the surface.

High quality synthetic turf needs to have a top notch backing to keep the fibers intact. The industry offers many different types of synthetic turf backing for specific purposes. There are two layers of backing involved with synthetic grass:

1. Primary backing: The material where the turf is looped through. The most common types of backing are referred to as:

  • K29 (most common)
  • 13 Pic
  • 15 Pic
  • D12

2. The coating: This is what locks in the tuft bind after the fiber is tufted through. It occurs after the tufting process and is cooked into the backing at high temperatures.

*Hot melt coating is the exception, which is done by an adhesive*

The most common forms of coating are:

  • Polyurethane
  • Latex
  • Hot Melt

In the Canada and the U.S., the most common form of coating is polyurethane (PU), whereas Europe will often use a latex backing.

  1. Does your synthetic grass color choice complement your surrounding environment? Before you proceed with your installation, make sure the colors you have chosen blend with your surrounding natural foliage.
  2. Does your synthetic turf provide drainage? With exception of some putting greens, synthetic grass should have a perforated backing that will provide efficient drainage for your landscape. Good drainage is imperative for your landscape installation.
  3. Industry standards: Turf quality, Contractor’s license, warranty: When you invest in high quality products, your synthetic grass landscape will last longer and will require less maintenance. Always seek an installer with a contractor’s license in order to avoid certain legal issues that may arise. Always find out if your synthetic grass products come with a warranty!

After you place your order with Flexlawn, not only did you make the right decision to go with Flexlawn, but you also might wonder what happens after you hang up the phone or send the email. We have broken the process down into nine basic steps:

  1. Place your order
  2. Order is printed and processed through our system and your sales rep.
  3. After your sales rep informs the warehouse crew, the warehouse pulls your turf from our racks with a carpet pole forklift.
  4. The turf is cut from the plastic wrapping and is inspected for any potential defects or damages.
  5. The turf roll is measured according to your specifications
  6. The turf roll is cut with an AccuCut Q9 carpet machine, free of charge.7
  7. The turf roll is re-wrapped in heavy duty plastic8
  8. A shipping label or a pick up label is placed on your roll
  9. Product is registered for Warranty purposes.

The roll is either shipped or placed in your truck, car, wagon, airplane…or Transport Truck.

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